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Make Reliability Your Core Feature

From quickly responding to incidents and setting up On-Call Escalations, to tracking SLOs and Error Budgets, Squadcast has proven to be an end-to-end Reliability partner for companies looking to increase their uptime and deliver first-class digital experiences to their customers.
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Across multiple use cases

SRE & DevOps
SRE & DevOps
Accelerate your production velocity
Squadcast helps DevOps/SREs quickly triage issues in their infrastructure before major issues occur. With our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate something custom. Leverage our service-specific rules engine to de-duplicate & tag incidents according to severity and route incidents to the right teams. As your infrastructure scales, Squadcast grows with you to keep your infra running smoothly!
  • Integrate with our platform seamlessly
  • Granular control over updating Maintenance windows for services
  • Easy and flexible On-Call scheduling
  • Ease of collaboration across multiple platforms
  • Improved SRE visibility - faster feedback loops
IT Operations
IT Operations
Rapid incident response & resolution
Automate & accelerate your incident management & response efforts using Squadcast’s end-to-end On-Call, Incident Response & SRE features. Squadcast helps you quickly identify issues, service dependencies and minimize the incident impact in IT & Operations use cases. Reduce your response times with a clear view of the impacted service across all its active integrations.
  • Visualize service health with the Service Catalog
  • Suppress non-actionable incidents with contextual alerts and tags
  • Accelerate Incident Response with routing & tagging rules
  • Leverage Status Pages to communicate downtime to your customers
Customer Support
Customer Support
Proactive & Transparent customer communication
By providing a more transparent view of your system’s health, Squadcast helps build robust systems that go a long way in building customer trust. You can empower your customer-facing/support teams with proactive & actionable insights into all information pertaining to an incident. Capture customer-impacting events as they happen, and proactively send outbound communications.
  • Easily create incidents in Slack and integrate it with your help desk tool
  • Escalate incidents to the right team, reduce response time and duration to resolve a customer ticket
  • Capture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers
  • Provide visibility of affected features via status pages leading to real-time response, better collaboration
SOC & NOC Teams
SOC & NOC Teams
Build secure & reliable systems
Squadcast can be configured by Security Operations Center (SOC) teams to act as a central hub to integrate data feeds from prominent security tools & by Network Operations Center (NOC) teams to continuously monitor the IT infrastructure of one or more clients.
  • Integrate with leading observability and security tools to get real-time knowledge of suspicious events and create triggers accordingly
  • Escalate critical threats immediately upon detection and route alerts to domain-specific SOC teams
  • NOC teams can leverage our rules engine that helps in alert prioritization and management to reduce alert fatigue
  • Leverage retrospectives to prevent or limit future failures
Business Ops
Business Ops
Deliver reliable products
Turn the reliability insights you gain with Squadcast to build better products. Make the transition towards reliability by engaging in preventative measures by adopting SRE best practices, investing in incident triaging, blameless retrospectives, tracking SLOs and error budgets.
  • Drive continuous improvement
  • Maximize innovation velocity
  • Deliver the best customer experience
  • Gain Market share with happier customers
SRE & DevOps
IT Operations
Customer Support
SOC & NOC Teams
Business Ops
Accelerate your production velocity
Squadcast helps DevOps/SREs quickly triage issues in their infrastructure before major issues occur. With our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate something custom. Leverage our service-specific rules engine to de-duplicate & tag incidents according to severity and route incidents to the right teams. As your infrastructure scales, Squadcast grows with you to keep your infra running smoothly!
  • Integrate with the platform seamlessly
  • Granular control over updating Maintenance windows for services
  • Easy and flexible On-Call scheduling
  • Ease of collaboration across multiple platforms
  • Improved SRE visibility - faster feedback loops
Rapid incident response & resolution
Automate & accelerate your incident management & response efforts using Squadcast’s end-to-end On-Call, Incident Response & SRE features. Squadcast helps you quickly identify issues, service dependencies and minimize the incident impact in IT & Operations use cases. Reduce your response times with a clear view of the impacted service across all its active integrations.
  • Visualize service health with Service Catalog
  • Suppress non-actionable incidents with contextual alerts and tags
  • Accelerate Incident Response with routing & tagging rules
  • Leverage Status Pages to communicate downtime to your customers
Proactive & Transparent customer communication
Empower your customer facing teams with proactive actionable insights to all information pertaining to an incident. Capture customer-impacting events as they happen, and proactively send outbound communications. Connect customer service representatives with impacted teams and resolve issues quickly.
  • Easily create incidents in Slack and integrate it with your help desk tool
  • Escalate incidents to the right team, reduce response time and duration to resolve a customer ticket
  • Capture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers
  • Provide visibility of affected features via status pages leading to real-time response, better collaboration
Build secure & reliable systems
Squadcast can be configured by Security Operations Center (SOC) teams to act as a central hub to integrate data feeds from prominent security tools & by Network Operations Center (NOC) teams to continuously monitor the IT infrastructure of one or more clients.
  • Integrate with leading observability and security tools to get real-time knowledge of suspicious events and create triggers accordingly
  • Escalate critical threats immediately upon detection and route alerts to domain-specific SOC teams
  • NOC teams can leverage our rules engine that helps in alert prioritization and management to reduce alert fatigue
  • Leverage retrospectives to prevent or limit future failures
Deliver reliable products
Turn the reliability insights you gain with Squadcast to build better products. Make the transition towards reliability by engaging in preventative measures by adopting SRE best practices, investing in incident triaging, blameless retrospectives, tracking SLOs and error budgets.
  • Drive continuous improvement
  • Maximize innovation velocity
  • Deliver the best customer experience
  • Gain Market share with happier customers

Application of Squadcast across Industries

Software & Technology
Banking & Financial Services
Retail & E-Commerce
Telecommunication
Gaming & Media Entertainment
Hospitality, Travel & Leisure
Logistics, Supply Chain & Transportation
Health, Wellness & Fitness
Software & Technology
bluestacks
cyberagent
utmost
global relay
Proactively spot areas of improvement and minimize the impact caused by incidents either due to broken deployments, slow response time, or latency issues so you can focus on your customers.
  • Monitor hundreds and thousands of microservices and preemptively fix issues before your customers see it
  • Deliver powerful applications, world-class reliability, and new functionality continuously without adding unnecessary risk
  • Align DevOps, DevSecOps, and BizOps teams to achieve peak reliability and minimize downtime
resolve
Learn how Resolve improved their MTTA & MTTR by 30% using Squadcast
Working with external clients meant that we not only had to handle incidents, but also document event details and report it back to our clients by creating tickets...
Leo Wong
Consultant
Banking & Financial Services
lendingkart
fampay
klever exchange
sikich
Follow monitoring, alerting, and incident management best practices to meet the highest standards of service and security for your banking, finance, and insurance needs. Leverage automation to deliver streamlined operations and incident management.
  • Avoid service disruptions and detect problem services early on to stay on top of the incident response game
  • Automate workflows, low-value tasks and ensure a smooth digital experience for users
  • Modernize legacy systems and improve operational efficiency to provide a seamless banking experience
tanner
How Squadcast helped Tanner gain system insights and boost team productivity
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have much better visibility into our systems...
Sandro Franchi
CTO
Retail & E-Commerce
udaan
boohoo
blackcart
fullbeauty brands
Provide premium shopping experiences to customers by closely monitoring the health of your services and minimizing the impact an incident can have on your system. Drive customer loyalty by enabling fast and secure transactions on your platform.
  • Ensure high availability even in complex microservices architecture involving payment gateways, inventory and order management, and website and mobile apps by proactively monitoring key services and detecting abnormal system behavior
  • Minimize the risk of service degradation and/or complete outages by automating workflows that ensure quality end-user experience is restored
  • Launch intuitive user flows, and new functionality confidently without the fear of breaking important services
udaan
Udaan found the perfect partner in Squadcast in their journey to deliver super-reliable services
As a fast paced growing startup, Squadcast helped us in automated alerting with proper deduplication in place to reduce bandwidth on figuring out issue owners...
Soumyadeep Mukherjee
Product Engineer
Telecommunication
foneco
charter communications
ytel
maxxsouth broadband
Build resilient products that support uninterrupted service to clients and customers no matter their size and scale. Leverage automation for prompt incident response to help you make informed decisions about critical infrastructure.
  • Extend the value of technology investments and easily add new tools to your stack
  • Continuously improve your services without worrying about disrupting core operations
foneco
How Squadcast helps in adopting SRE best practices for incident management at Foneco
For a growing company like ours, Squadcast freemium helped us adopt SRE best practices at scale and we haven't missed a single alert. The game changer...
Dave Lechasseur
CTO
Gaming & Media Entertainment
sport1
evolutions
novus
insighttv
Equip your platform to provide best-in-class streaming and gaming services to end-users. Closely monitor the streaming health by defining parameters that track latency, unusual buffer times, streaming delays, etc., before they impact the streaming experience.
  • Minimize the risk of service degradation or complete outages by automating workflows that intelligently restore the viewing/ streaming experience to optimum levels
  • Spot the tiniest of issues leading to video lags, and preemptively take steps to fix it
sport1
Learn how Squadcast helped Sport1 bring transparency and visibility around incident response for better CX
Integrations are easy to set up in Squadcast, multiple alert sources are supported, and the status-pages functionality allows us to provide transparency around...
Paolo Garri
Director of Technology
Hospitality, Travel & Leisure
bibam
confirmtkt
Safeguard your business from even the tiniest of disruptions leading to a poor booking experience. Automate incident response and on-call processes and stay on top of your system health.
  • Be readily equipped to restore services in the event of an interruption or unplanned downtime involving services such as payment gateways, bookings, etc.
  • Minimize the risk of outages and service degradation by automating workflows that automatically detect failures & ensure a user’s expectations are met
bibam
Bibam found their best PagerDuty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap...
Martin do Santos
Platform and Architecture Tech Lead
Logistics, Supply Chain & Transportation
devscope
american airlines
fareye
mycarrier
Enable 24*7 operations and spot even the tiniest of issues that can hamper delivery. Leverage automation for swift incident response and establish a streamlined on-call routine to keep disruptions at bay.
  • Be readily equipped to restore services in the event of an interruption or unplanned downtime
  • Modernize legacy systems and improve operational efficiency with modern tooling
travlr
Learn why Squadcast is TRAVLR's preferred alternative to PagerDuty and OpsGenie
When a service goes offline at 3AM, we can't rely on Slack or email alerts to wake us up. These are critical alerts and while evaluating different tools for incident management...
Stuart Rowe
CTO
Health, Wellness & Fitness
lybrate
basic-fit
sleepscore labs
Deliver powerful digital experiences to patients and customers alike without worrying about incidents. Build reliable solutions that positively impact the customers using your application.
  • Accelerate new patient acquisition by optimizing for availability and improving visibility across health IT systems
  • Modernize the entire operational process by building for patient-first experience
  • Efficiently manage on-call staffing rotations, and automatically notify IT and medical staff of relevant, critical issues
bibam
Bibam found their best PagerDuty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap...
Martin do Santos
Platform and Architecture Tech Lead

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

The Squadcast Impact

Automate
Replace manual monitoring with automated alerting based on incident severity, nature, and origin environment. Define response actions for automated rollbacks and deployments.
Learn More
Automate
Extend
Integrate with the necessary tools from your tech stack and extend internal processes and responsibilities for better on-call & incident management.
Learn More
Extend
Optimize
Learn from past outages by performing retrospectives to optimize your incident response game by automating alerting rules and other quick-response actions.
Learn More
Optimize
Align
Keep stakeholders from Business, Marketing, and other teams in the loop by effectively communicating incident status and aligning them on business goals.
Learn More
Align

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Improve Reliability and Resilience

Better Incident Management with SRE
Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
google playapple store
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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