Reliability Workflow Platform

We bring you the only integrated platform that unites on-call Alerting, Incident Management and SRE workflows in one offering, in helping you automate human tasks efficiently.

Be it setting up On-Call Schedules, leveraging Event Intelligence for Alert Suppression or Automating Incident Response, we have it all covered.

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TRUE Reliability

Being alert to respond to incidents used to be good enough. Well, not anymore.
TRUE Reliability is the Squadcast way to achieve your Reliability goals.

proactive incident management

TRIAGE

Identify, Isolate and Route Incidents to the right folks

RESOLVE

Seamless Collaboration aiding Rapid Response

UNDERSTAND

Fix vulnerabilities & build Resilient Systems

ENHANCE

Balance Innovation and Reliability

Reliability workflow platform

INCIDENT RESPONSE

Service Catalog

Integrations

Collaboration

Alert Routing

Mobile App

Runbooks

Response Actions

Automation Workflows

ChatOps

Incident Notes

Status Page

Retrospectives

SLOs and Error Budget

Reliability Insights

On-Call

Squads

Call Routing

Escalation Policies

On-Call Schedules

Incident Analytics

Build resilient systems with
streamlined incident response

Automate your way through
Incident Management

Balance Reliability and
Deploy frequency

Invest in continuous
improvement

Drive a culture
of transparency

Reliability metrics
at your fingertips

Automate your way through Incident Management

Don’t worry about cumbersome manual work anymore. Leverage Squadcast’s intelligent features such as Alert Suppression, Deduplication, Alert Routing & Tagging to resolve actionable alerts. Use Squadcast’s extensions, native integrations, and automation capabilities to rebuild, reboot & roll-back at will.

Deduplicate, Suppress and group non actionable alerts
Create incident-specific communication channels via ChatOps integrations
1-step Rollback from within Squadcast

Balance Reliability and Deploy frequency

With Squadcast we help you quantify qualitative parameters to make them more actionable and improve Reliability. Refine your Service Level Indicators and Objectives (SLIs, SLOs) to reflect customer happiness. Leverage error budget as a control mechanism for diverting attention to stability as needed during and after deployments.

Define target SLO budget
Update SLO - affecting incidents from within Squadcast
Analyze SLO violations by measuring SLI indicators

Invest in continuous improvement

Automate your Incident Retrospectives with a variety of reusable Retrospective Templates that are auto-populated with incident details or simply create your own retrospectives templates within Squadcast. Learn from past incidents, upgrade your Service Availability, and practice continuous improvement.

Automate and Optimize your Reliability
Embrace Blameless Retrospectives
Download Automated Incident Timelines

Drive a culture of transparency

Stay on top of unplanned downtime and outages by leveraging Status Pages as the ultimate source of truth for your system’s current status, past incidents & RCA’s.

Notify customers and stakeholders with real-time updates
Proactively communicate downtime & reduce customer support tickets
Custom Domain Support

Reliability metrics at your fingertips

Analyze incident data to surface key incident metrics, identify system bottlenecks that cause alerts and outages. More importantly, spot areas of improvement & promote overall system Reliability.

Incident Metrics Dashboard
MTTA & MTTR Analysis
Granular Reliability Insights
Export Incident data
Automated Incident Timeline

Innovate Faster and Maximize Revenue

Innovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Our platform allows organizations to continuously optimize incident resolution, place more focus on innovation, and deliver high-quality digital experiences in an “always-on” world.

Build resilient systems with streamlined incident response

Automate your way through Incident Management

Equip your teams with the right tools to automate incident management and response with Squadcast. With Squadcast’s event intelligence features such as Alert suppression, deduplication, alert routing & tagging, your teams can save valuable time in resolving only actionable alerts. Squadcast can also be leveraged to rebuild projects via build/deploy tools, reboot servers & roll back features with our extensions and native integrations.

Intelligently group alerts to reduce noise
Suppress notifications for non-actionable alerts
Create incident-specific communication channels via ChatOps integrations
1-step Rollback from within Squadcast

Balance Reliability and Deploy frequency

Upgrade your system reliability by continuously identifying automation opportunities and refining your key Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to actually reflect your customer happiness. Leverage error budget as a control mechanism for diverting attention to stability as needed during and after deployments.

Setup target SLO budget
Update SLO-affecting incidents from directly within Squadcast
Analyze SLO violations by measuring SLI indicators
Greater retention period of SLO violations

Invest in continuous improvement

Automate your incident retrospectives with a variety of reusable retrospective templates that are auto-populated with the incident details. You can also create your own retrospectives templates within Squadcast. Add post-incident tasks to apply learnings and upgrade your service availability. And practice continuous improvement.

Automate and Optimize your Reliability
Embrace Blameless Retrospectives
Download Automated Incident Timelines

Drive a culture of transparency

Enable transparency by displaying service downtime and outages by leveraging Status Pages as the ultimate source of truth for your system’s current status, past incidents & RCA’s.

Notify customers and stakeholders with real-time updates
Proactively communicate downtime & reduce customer support tickets
Custom Domain Support

Reliability metrics at your fingertips

Leverage incident data to surface key incident metrics, identify system bottlenecks causing the most alerts and outages and spot areas of improvement across your On-Call & overall system Reliability.

Incident Metrics Dashboard
MTTA & MTTR Analysis
Granular Reliability Insights
Export Incident data
Auto Record Incident Timeline

Busting SRE Myths

Busting Myths around SRE Misconceptions

Unlearn the myths that have sprung up around SRE. Help your team adopt best SRE practices and witness consistent discipline pay off in spades.

SRE MYTH1

SRE MYTH2

SRE MYTH3

You need to emulate the SRE practices of large organizations like Google, Spotify to correctly implement SRE.

Start by understanding why large organizations implement these SRE practices, fine tune these practices to suit your organization’s needs and apply them for better Reliability outcomes.

Investing in SRE tools is enough to start seeing returns.

Investing in SRE is just the first step in your Reliability journey. Equally important are cultural changes like embracing risk and using infrastructure failures as learning exercises.

Implementing great SRE practices can be expensive for most organizations as SRE tools require heavy investments.

People, Process, and Tools (PPT Framework) are the basis for great SRE implementations. Even organizations with relatively small Reliability budgets can do effective Monitoring, Alerting, and Postmortems.

Companies across the globe trust Squadcast to deliver super-reliable services!

Dave L

CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...

Read Review on G2

Aashray A

Senior Software Engineer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...

Read Review on G2

Kadu B

Infrastructure Coordinator

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...

Read Review on G2

Andrew H

“Customer centricity”

Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...

Read Review on G2

José Victor A

Desenvolvedor Back-end

"Good service at a reasonable price with all the features that we needed."

Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...

Read Review on G2

Kourosh T

“Operation Sleep Saver”

Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...

Read Review on G2