Worklflows can be used when an incident is triggered to make an HTTP call which can be customized to include specific endpoints, methods (GET, POST, etc.), headers, and body content as needed for the external service you are interacting with.
To make an HTTP call when an incident is triggered in Squadcast using workflows, you would set up a workflow where the incident's occurrence acts as the trigger.
Within this workflow, you specify making an HTTP call as one of the actions, allowing you to interact with external services or APIs automatically in response to the incident.