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Looking back at our journey through 2021!

Dec 30, 2021
Last Updated:
February 9, 2023
Share this post:
Looking back at our journey through 2021!

As we step into another year, its time to reflect back on our most memorable moments & milestones that tell the story of Squadcast in 2021. 😇

Table of Contents:

    The last 12 months have been nothing short of a spectacular journey for us as a company. We raised funding (Yaay!🙌), launched an open-source tool called SLO Tracker, helped organizations globally improve their reliability and made on-call shifts in general less stressful.

    Here’s how our year went by:

    Pre-series A Funding💰

    We successfully raised $6 million in Pre-series A funding led by DNX Ventures, and backed by Wipro. This was possible because of the 5x growth in user base and revenue that Squadcast witnessed in the last 12 months. Hear from our investors: Our Investment in Squadcast- a SaaS-based Incident Response platform.

    Open Source SLO Tracker 💹

    2021 also saw the launch of SLO Tracker, our first open-source project that makes tracking error budgets simple and accessible to all. Here are a few “tweetable” moments of how the tool was received by the developer community

    Webinar on ‘Reliability Reimagined: How SREs Spearhead Competitive CX’

    Post our fund raise, we teamed up with DNX ventures and conducted a webinar on the importance of Site Reliability Engineering and how organizations can make reliability a part of their mission. The webinar panelists were Salim Virji, Sr. SRE at Google with 20+ years of experience, and Biju Chacko, VP of Engineering at Squadcast along with Eva Nahari, Principal at DNX. The session was attended by SREs, DevOps and Reliability engineers around the globe. In case you missed the session, you can read the summary here or watch the recording.

    Product Updates

    MS Teams

    Our platform’s integration with MS Teams was the most-anticipated feature released in 2021. In addition to Slack, you can now acknowledge, resolve and reassign incidents directly via the configured channels in MS Teams. This integration makes it easy to fill your dedicated channels on MS Teams with alert notifications.

    Role Based Access Control(RBAC)

    This was another much-awaited feature giving Teams more granular access control over Squadcast’s platform for user management and data management. RBAC allows organizing users into Teams and attaching roles to users for specific permissions.

    Outgoing Webhooks

    Further extending the functionality of our platform, Outgoing Webhooks lets you send information from Squadcast to other platforms. It also gives you real-time incident updates, which are referred to as "events".

    Improved Analytics Features

    Our improved analytics dashboard makes it easy to visualize the state and changes in your infrastructure over time, generate charts and graphs to pinpoint problematic services and make remediation strategies.

    Incident Heat Map

    You can find more detailed product updates and information on new integrations in our Changelog.

    A bunch of new integrations!

    We have a whole new set of integrations with ChatOps tools (MS Teams), ITSM tools, monitoring tools and much more. And this list continues to grow!

    Need more integrations? Contact our team.

    Squadcast Impact (Case Studies)

    We helped startups and larger organizations alike to better navigate their on-call challenges and gain valuable insights from outages.

    Organizations from real-estate, managed services, travel, non-profit, and various other sectors have used Squadcast to bolster their reliability processes. Businesses with diverse needs and on-call teams of all sizes have found Squadcast to be a game-changer.

    We continue to add more customer logos, here are a few notable ones in 2021:

    G2 Recognition

    For the third year in a row G2 has recognized Squadcast as a “Momentum Leader” & “High Performer” in the IT Incident management & IT Alerting categories.

    G2 relies on verified customer reviews, social and online data to determine winners in each quadrant. Read what verified customers have to say about us!

    Latest Publication

    Here are some of our top blogs which found their way to publications and newsletters:

    If you’re eager to read more educational pieces and best practices around SRE, then read our blog. In case you are interested in contributing to our blogs, check out our Technical writer program.

    Squadcast Team

    We added several new members to our ever-growing family at Squadcast. We’ve hired new engineers, marketeers, sales and technical support engineers who absolutely love Squadcast and the challenges we are trying to simplify. 💫💥

    Want to be part of our awesome team? We are hiring! 😎

    As this year ends, we want to thank our customers, investors and team members for the encouragement and support. We are confident that we will continue innovating this space making Squadcast as the one platform for all your Reliability needs! ✊

    We couldn’t have made it this far without our incredible team and our super helpful community. 😇

    That’s it from us for 2021. We hope you had a fantastic year and that all your loved ones are keeping safe. 💉

    Wishing everyone a great 2022 from all of us here at Squadcast 🙂

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    December 30, 2021
    December 30, 2021
    Share this post:
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    Looking back at our journey through 2021!

    Looking back at our journey through 2021!
    Dec 30, 2021
    Last Updated:
    Dec 30, 2021

    As we step into another year, its time to reflect back on our most memorable moments & milestones that tell the story of Squadcast in 2021. 😇

    The last 12 months have been nothing short of a spectacular journey for us as a company. We raised funding (Yaay!🙌), launched an open-source tool called SLO Tracker, helped organizations globally improve their reliability and made on-call shifts in general less stressful.

    Here’s how our year went by:

    Pre-series A Funding💰

    We successfully raised $6 million in Pre-series A funding led by DNX Ventures, and backed by Wipro. This was possible because of the 5x growth in user base and revenue that Squadcast witnessed in the last 12 months. Hear from our investors: Our Investment in Squadcast- a SaaS-based Incident Response platform.

    Open Source SLO Tracker 💹

    2021 also saw the launch of SLO Tracker, our first open-source project that makes tracking error budgets simple and accessible to all. Here are a few “tweetable” moments of how the tool was received by the developer community

    Webinar on ‘Reliability Reimagined: How SREs Spearhead Competitive CX’

    Post our fund raise, we teamed up with DNX ventures and conducted a webinar on the importance of Site Reliability Engineering and how organizations can make reliability a part of their mission. The webinar panelists were Salim Virji, Sr. SRE at Google with 20+ years of experience, and Biju Chacko, VP of Engineering at Squadcast along with Eva Nahari, Principal at DNX. The session was attended by SREs, DevOps and Reliability engineers around the globe. In case you missed the session, you can read the summary here or watch the recording.

    Product Updates

    MS Teams

    Our platform’s integration with MS Teams was the most-anticipated feature released in 2021. In addition to Slack, you can now acknowledge, resolve and reassign incidents directly via the configured channels in MS Teams. This integration makes it easy to fill your dedicated channels on MS Teams with alert notifications.

    Role Based Access Control(RBAC)

    This was another much-awaited feature giving Teams more granular access control over Squadcast’s platform for user management and data management. RBAC allows organizing users into Teams and attaching roles to users for specific permissions.

    Outgoing Webhooks

    Further extending the functionality of our platform, Outgoing Webhooks lets you send information from Squadcast to other platforms. It also gives you real-time incident updates, which are referred to as "events".

    Improved Analytics Features

    Our improved analytics dashboard makes it easy to visualize the state and changes in your infrastructure over time, generate charts and graphs to pinpoint problematic services and make remediation strategies.

    Incident Heat Map

    You can find more detailed product updates and information on new integrations in our Changelog.

    A bunch of new integrations!

    We have a whole new set of integrations with ChatOps tools (MS Teams), ITSM tools, monitoring tools and much more. And this list continues to grow!

    Need more integrations? Contact our team.

    Squadcast Impact (Case Studies)

    We helped startups and larger organizations alike to better navigate their on-call challenges and gain valuable insights from outages.

    Organizations from real-estate, managed services, travel, non-profit, and various other sectors have used Squadcast to bolster their reliability processes. Businesses with diverse needs and on-call teams of all sizes have found Squadcast to be a game-changer.

    We continue to add more customer logos, here are a few notable ones in 2021:

    G2 Recognition

    For the third year in a row G2 has recognized Squadcast as a “Momentum Leader” & “High Performer” in the IT Incident management & IT Alerting categories.

    G2 relies on verified customer reviews, social and online data to determine winners in each quadrant. Read what verified customers have to say about us!

    Latest Publication

    Here are some of our top blogs which found their way to publications and newsletters:

    If you’re eager to read more educational pieces and best practices around SRE, then read our blog. In case you are interested in contributing to our blogs, check out our Technical writer program.

    Squadcast Team

    We added several new members to our ever-growing family at Squadcast. We’ve hired new engineers, marketeers, sales and technical support engineers who absolutely love Squadcast and the challenges we are trying to simplify. 💫💥

    Want to be part of our awesome team? We are hiring! 😎

    As this year ends, we want to thank our customers, investors and team members for the encouragement and support. We are confident that we will continue innovating this space making Squadcast as the one platform for all your Reliability needs! ✊

    We couldn’t have made it this far without our incredible team and our super helpful community. 😇

    That’s it from us for 2021. We hope you had a fantastic year and that all your loved ones are keeping safe. 💉

    Wishing everyone a great 2022 from all of us here at Squadcast 🙂

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    December 30, 2021
    December 30, 2021
    Share this post:
    In this blog:
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      FAQ
      Learn how organizations are using Squadcast
      to maintain and improve upon their Reliability metrics
      Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds...
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
      Alexandre Lessard
      System Analyst
      Martin do Santos
      Platform and Architecture Tech Lead
      Sandro Franchi
      CTO
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
      Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
      What our
      customers
      have to say
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
      Alexandre Lessard
      System Analyst
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      Martin do Santos
      Platform and Architecture Tech Lead
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
      Sandro Franchi
      CTO
      Revamp your Incident Response.
      Peak Reliability
      Easier, Faster, More Automated with SRE.
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
      Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
      Users love Squadcast on G2
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