Rundeck + Squadcast Integration: Simplifying Alert Routing

March 25, 2022
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Rundeck + Squadcast Integration: Simplifying Alert Routing
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    Rundeck is an automation tool that helps to make existing automation, scripts, and commands more secure, auditable, and easier to run. It is a software Job scheduler and Run Book Automation system that automates routine processes across development and production environments. It brings together tasks scheduling, multi-node command execution, workflow orchestration. It also logs everything that happens in the system.

    Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities. Squadcast aligns all your teams towards a common organizational goal of better reliability.

    If you use Rundeck for your automation needs, you can now route detailed alerts from Rundeck to the right users in Squadcast with our Rundeck and Squadcast alert source integration.

    Below are the detailed steps to integrate Rundeck with Squadcast.

    Using Rundeck as an Alert Source

    Step1: Open Squadcast, from the navigation bar on the left. Select Services. Pick the applicable Team from the Team-picker on the top. Next, click on Alert Sources for the applicable Service.

    Step2: Search for Rundeck from the Alert Source drop-down and copy the Webhook URL.

    Note: For an Alert Source to turn active (indicated by a green dot - Receiving alerts against the name of the Alert Source in the drop-down), you can either generate a test alert or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service in the last 30 days.

    Create a Squadcast Webhook Notification in Rundeck

    Step1: Login to your Rundeck dashboard and head over to the JOBS section. You can either create a new Job or edit an existing one.

    (a) To create a new job, click on Job Actions. Then click on New Job.

    (b) To edit an existing job, click on the job you want to edit. Then click on Action and on Edit this Job.

    Step2: Navigate to the Notifications tab, then select when Rundeck should send alerts to Squadcast. Next, click on +Add Notification.

    Step3: Click on Select a Notification and select Send Webhook as the Notification Type.

    Step4: Paste the previously copied Squadcast Webhook URL in the placeholder for URL(s). Select the Payload Format as JSON and Method as POST. Then, click on Save.

    That’s it, you are good to go! Your Rundeck-Squadcast integration is now complete. Whenever Rundeck fires an alert, an incident will be created in Squadcast for it. Also, when a job is completed in Rundeck, the corresponding incident gets auto-resolved in Squadcast.

    Rundeck is a popular automation tool and used by numerous organizations to solve their job scheduling needs. Integrating Rundeck with Squadcast can help your organization in routing detailed alerts and enhance your incident response management.

    Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, unify internal & external SLIs, automate incident resolution and create a knowledge base to effectively handle incidents.

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    March 25, 2022
    March 25, 2022
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