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How AI is Revolutionizing SaaS and Cloud Software: Key Trends for 2025
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How AI is Revolutionizing SaaS and Cloud Software: Key Trends for 2025
Discover how AI is revolutionizing SaaS and cloud software with key trends shaping 2025. From hyper-personalization and autonomous cloud management to AI-driven security and predictive analytics, explore the future of intelligent, adaptive, and efficient SaaS solutions powered by AI innovation.
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September 26, 2024
Trusting AI for Incident Response: The Role of AI in Modern Incident Management
Discover how AI transforms incident management! From proactive detection to automated resolutions, AI optimizes response times, enhances security, and reduces downtime. Learn why AI is crucial for managing modern IT ecosystems and how it improves every stage of incident response in today's digital world.
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September 20, 2024
The Future of SLOs in DevOps: Navigating Common Pitfalls in SLO Management
Discover the future of SLOs in DevOps and how AI, automation, and dynamic metrics are transforming reliability management. Learn to navigate common pitfalls like unrealistic goals, overcomplicated metrics, and stakeholder misalignment for improved performance.
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September 13, 2024
The Role of Technology in Enhancing Incident Response Call Etiquette
Enhance your incident response call etiquette with technology. Learn how AI, automation, and modern tools like Squadcast improve clarity, focus, and respect in high-stakes situations. Discover the future of IR calls with AI moderation, alert deduplication, and more.
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September 11, 2024
Creating Effective SLO Dashboards: A Comprehensive Guide
Discover the key components, best practices, and design strategies to monitor, manage, and optimize Service Level Objectives (SLOs). Whether you're an engineer or a manager, this guide to create effective SLO Dashboards will help you drive actions, enhance service reliability, and meet user expectations.
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August 26, 2024
The Impact of MTTR on Customer Satisfaction and Business Success
Learn how Mean Time to Repair (MTTR) impacts customer satisfaction and business success. Discover strategies to reduce MTTR, enhance operational efficiency, and improve customer trust, while gaining a competitive edge through faster service restoration and reduced downtime costs.
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August 16, 2024
ROI of Reducing MTTR: Real-World Benefits and Savings
Reducing Mean Time to Repair (MTTR) is a strategic imperative for modern businesses. This blog explores how lowering MTTR enhances productivity, saves costs, boosts customer satisfaction, improves employee morale, and offers a competitive edge, demonstrating a clear ROI through real-world examples.
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August 8, 2024
Introducing Squadcast's Audit Logs: Enhanced Visibility and Control
Enhance your Incident Management with Squadcast's new Audit Logs feature. Gain visibility and control with comprehensive records of user activities, ensuring improved security, compliance, and team efficiency. Simplify incident resolution and optimize workflows effortlessly.
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August 5, 2024
5 Reasons to Switch from PagerDuty to a More Effective Alternative
Looking for efficient Pagerduty Alternatives? Discover five compelling reasons to switch from PagerDuty to more effective incident management alternatives. Enhance user experience, enjoy transparent pricing, leverage SRE-focused features, streamline workflows, and benefit from superior support.
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July 31, 2024
Integrating Incident Management with Your Existing Systems: A Step-by-Step Guide
Streamline IT operations by integrating incident management platform or incident resolution software with your existing systems. Boost response times, enhance collaboration, and ensure reliability with our step-by-step guide.
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July 19, 2024
Practical Guide to Adopting Open-Source Software in Operations
Transition to an open-source environment seamlessly with practical steps outlined in this guide. Enhance flexibility, innovation, and cost savings for your business.
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June 28, 2024
Complete Incident Management Playbook for Enterprises
Mitigate the adverse effects of incidents in your enterprise with a well-structured incident management process. Preserve your reputation and ensure operational continuity.
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June 14, 2024
The Complete Incident Management Tech Stack To Increase Performance, Reduce Cost And Optimize Tool Sprawl
Discover the essential elements of an Incident Management tech stack to streamline operations. Increase performance, reduce costs, and optimize tools effectively.
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May 30, 2024
What is Site Reliability Engineering and How it Transforms IT Operations?
Learn how Site Reliability Engineering (SRE) transforms IT operations with best practices for reliability, scalability, and performance. Discover SRE principles today.
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May 27, 2024
Maximizing ROI: The Value of an Incident Response Platform Measured in Metrics
Discover the value of Incident Response platforms, focusing on ROI metrics & measurable outcomes to streamline your Incident Management processes.
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May 17, 2024
Driving Technical Delivery: Balancing Speed and Quality in Enterprise Platforms
Discover strategies for driving technical delivery in enterprise platforms. Learn how to balance speed and quality effectively for long-term success.
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May 16, 2024
Post-Incident Reviews: Turning Failures into Learning Opportunities
Learn how to turn failures into learning opportunities with post-incident reviews, a path to improvement and enhance reliability and efficiency.
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May 10, 2024
Navigating the Complexity of IT Operations: A Guide for Startups
Discover the complexities of IT operations for startups and learn strategies to navigate them effectively.
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May 9, 2024
Elevating Engineering Excellence: The Imperative of Site Reliability for Every Engineer
Explore why every engineer should champion site reliability, from understanding SRE principles to fostering a culture of reliability.
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April 29, 2024
Beyond SLAs: Rethinking Service Level Objectives in Incident Response
Discover why SLOs are revolutionizing Incident Response. Learn how to prioritize, automate & optimize your response strategies to minimize downtime.
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April 24, 2024
SRE and the Enterprise: Building a Culture of Reliability at Scale
Discover how Site Reliability Engineering (SRE) empowers enterprises to cultivate a culture of reliability at scale, balancing innovation with stability for seamless customer experiences.
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April 23, 2024
Creating an Efficient IT Incident Management Plan: A Guide to Templates and Best Practices
Craft an efficient IT Incident Management plan with our guide. Learn best practices & templates for seamless resolution
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March 22, 2024
SLOs and Customer Experience: Uniting Engineering Excellence with Customer Satisfaction
This blog explores how Service Level Objectives (SLOs) connect technical excellence with customer satisfaction. Learn how SLOs empower teams to deliver exceptional digital experiences.
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March 21, 2024
Amplify Your Response Team's Impact: Introducing Squadcast’s Additional Responders
Empower your response team with Squadcast's Additional Responders feature. Swiftly coordinate incidents with extra support.
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March 18, 2024
ROI Demystified: A Deep Dive into What ROI Truly Means for Your Business
Unlock the true essence of ROI: It's more than just numbers. Explore its impact on strategy & growth in this comprehensive deep dive.
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March 14, 2024
Navigating the Evolving Landscape: A Deep Dive into REST API Versioning Strategies
Dive into the complexities of REST API versioning strategies. Learn effective approaches for navigating the ever-evolving landscape of web development.
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February 29, 2024
Balancing Innovation and Reliability: A Guide for SRE Teams
Discover how SRE teams navigate the delicate balance between innovation and reliability. Learn strategies, best practices, and real-world insights in our comprehensive guide.
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February 28, 2024
Demystifying Digital Operations: A Comprehensive Overview
Unlock the potential of digital operations! Dive into comprehensive insights covering Incident Management, DevOps, automation, and more. Embrace the future with AI, IoT, and robust cybersecurity strategies.
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February 16, 2024
Introducing Squadcast and ServiceNow Integration For Enhanced Operational Efficiency & Faster Incident Management
Elevate your Incident Management with Squadcast & ServiceNow Integration. Seamlessly bridge communication gaps, synchronize workflows, and enhance collaboration for faster incident resolution.
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February 14, 2024
Master System Reliability: Comparing MTTR, MTBF, MTTD, and MTTF Metrics
Unveil the secrets to system reliability by comparing MTTR, MTBF, MTTD, and MTTF metrics. Learn how to optimize incident response and ensure seamless operations.
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January 29, 2024
Role of Human Oversight in AI-Driven Incident Management and SRE
Delve into the intricate interplay of AI-driven incident management and human oversight. Discover the nuanced balance between innovation and experience in Site Reliability Engineering (SRE), guiding the trajectory of reliability in the future through our insightful blog.
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January 25, 2024
Unlocking Visibility and Control: Introducing Squadcast’s Service Graph Feature
This blog explores Squadcast's latest feature Service Graph that enables you to view the health of your services in a single, connected graph so you can easily track how different services are linked and gain insights into their current state.
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November 28, 2023
RapidSpike + Squadcast: Routing Alerts Made Easy
Maximize Incident Response efficiency with the RapidSpike and Squadcast integration. RapidSpike is a website performance & uptime monitoring tool that guarantees uninterrupted website operations. Learn how to route RapidSpike alerts to Squadcast and ensure peak swift responses to website issues, uninterrupted service reliability, and enhanced security.
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October 25, 2023
Blue Matador + Squadcast: Alert Routing Simplified
Learn how Squadcast's latest integration with Blue Matador streamlines AWS infrastructure monitoring by seamlessly routing alerts, ensuring efficient incident response and cloud operation management.
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October 19, 2023
Global Event Rulesets: Streamlining Alert Routing Across Services
This blog explains Global Event Rulesets that let you create rulesets for alert routing, eliminating the need for individual alert source webhooks setup for each Service. This centralized routing simplifies configuration management, saving time and enhancing efficiency, particularly for users dealing with numerous micro-services.
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October 4, 2023
Unveiling Past Incidents: Accelerating Incident Resolution with Historical Context
Having the context of how similar issues were handled in the past can be invaluable. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar incidents related to the service they are currently investigating thus enabling faster Incident Resolution.
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September 28, 2023
Master Helm Dry Run: Best Practices for Kubernetes Deployments
Use Helm Dry Run to validate Helm charts before deploying to Kubernetes. Our guide covers best practices, troubleshooting tips, and how to ensure successful deployments.
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August 27, 2023
Azure Monitoring Agent: Key Features & Benefits
Learn how Azure Monitoring Agent (AMA) enables efficient monitoring of Azure resources with diverse data collection, real-time alerts, and seamless Azure Monitor integration.
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August 13, 2023
Introducing Squadcast’s Key Based Deduplication
Squadcast's Key Based Deduplication feature, enables you to define dedup keys using customizable templates for configured alert sources. With this feature, you can automatically group similar incidents and effectively deduplicate alerts. This blog provides detailed information on accessing the feature, exploring its primary functionalities, and the best practices.
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August 1, 2023
Mastering Docker Compose Logs: Best Practices and Troubleshooting Tips
Learn how to effectively manage Docker Compose logs with best practices for viewing, filtering, and troubleshooting in multi-container environments. Elevate your logging strategy today.
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July 2, 2023
Kubernetes Monitoring Best Practices
Learn several Kubernetes monitoring best practices to gain visibility over your workloads and meet business goals.
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July 2, 2023
Bitrix24 + Squadcast Integration: Simplifying Alert Routing
This blog explains how you can integrate Bitrix24 with Squadcast and effectively route alerts such as creation of a lead on Bitrix24 CRM or creation of a task in Bitrix24 to Squadcast
Read more
June 23, 2023
Endtest + Squadcast Integration: Alert Routing Made Easy
Endtest is a low code test automation platform enabling organizations to efficiently build automated end-to-end tests for web and mobile applications.Integrating it with Squadcast will help you route detailed alerts from Endtest to the right users in Squadcast.
Read more
June 22, 2023
AWS CloudTrail vs CloudWatch: Features & Instructions
Delve into an in-depth analysis of AWS Cloudwatch Vs Cloudtrail. Compare the features of AWS CloudTrail and AWS CloudWatch including their use cases, pricing, and accompanied implementation guides.
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June 9, 2023
Squadcast’s Improved Mobile App for Better Incident Response
This blog will introduce you to the latest & more improved version of our Mobile App, designed for delivering a better user experience, enhanced design, greater stability, & reliability.
Read more
June 7, 2023
Comprehensive Guide to Prometheus Blackbox Exporter for System Monitoring
Monitor systems using Prometheus Blackbox Exporter with our detailed guide. Learn installation, configuration, and best practices for rich metric collection and improved observability.
Read more
May 29, 2023
Getting started with Squadcast’s On-Call Scheduling
Creating an effective On-Call schedule is crucial for ensuring the success of any organization. A well-planned on-call schedule can improve employee satisfaction, reduce burnout, and increase productivity. This blog helps you create your On-Call Schedule in Squadcast from scratch.
Read more
May 29, 2023
How to Install Prometheus on Kubernetes: A Step-by-Step Tutorial
Learn how to install Prometheus on Kubernetes for comprehensive observability. Follow our tutorial with examples, installation options, and key considerations.
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April 20, 2023
Incident Response Guide
Learn how to design a resilient Incident Response plan by assessing system components, evaluating resilience, monitoring, alerting, and logging.
Read more
April 17, 2023
How to Write Effective Prometheus Alert Rules: Best Practices & Examples
Learn to write effective Prometheus alert rules for monitoring cloud-native environments. Get sample rules, best practices, and tips to avoid common pitfalls.
Read more
April 17, 2023
Squadcast + HaloPSA Integration: Enabling Streamlined Incident Response & Alerting
HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution for service providers to help them manage their entire business, modernize customer experience and automate services. You can now integrate it with Squadcast, an end-to-end Incident Response & Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.
Read more
April 3, 2023
Announcing our improved Slack integration
We have made some major improvements to our Slack integration capabilities by introducing a bunch of UI and functional improvements. This blog will give you an overview of the latest improvements supported by this integration which we hope will help in better collaboration and Incident Management.
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March 28, 2023
Squadcast + Auvik Integration: Routing alert made easy
Auvik is a cloud-based network management software that gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. This blog is a step by step guide that will help you set up Squadcast-Auvik Integration so you can route detailed alerts from Auvik to the right users in Squadcast.
Read more
March 14, 2023
Squadcast + Hund Integration: A Simplified Approach for effective Alert Routing
Hund is a popular monitoring and communication tool that helps you keep track of important metrics. Integrating Hund with Squadcast can help your organization in routing detailed alerts and enhance your incident management process.
Read more
December 28, 2022
Getting Amazon GuardDuty alerts via SNS Endpoint
Amazon GuardDuty is a threat detection service used to monitor AWS accounts and workloads for malicious activity (threat detection) and integrating it with Squadcast can help you leverage various incident response and SRE features of Squadcast to keep your systems reliable.
Read more
December 27, 2022
What are Network Operation Centers (NOC) and how do NOC teams work?
Discover the roles and functions of Network Operation Centers (NOC). Learn how NOC teams and NOC alerts work to ensure network reliability and performance.
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December 19, 2022
Plesk 360 + Squadcast: Alert Routing Made Easy
Plesk 360 is a popular monitoring and management tool that helps you keep track of important metrics and prevents downtime. Integrating Plesk 360 with Squadcast can help your organization in routing detailed alerts and enhance your incident management process.
Read more
December 15, 2022
APImetrics + Squadcast: Routing Alerts Made Easy
APImetrics is an API Monitoring solution that lets you make API calls from external, remote cloud locations with the same user security configurations. You can now integrate APImetrics with Squadcast, to route detailed alerts to the right users and enhance your incident management process.
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December 14, 2022
Postmark + Squadcast Integration: Simplifying Alert Routing
Postmark is a simple email delivery system that sends transactional and marketing emails and has them delivered to the inbox on time. You can integrate it with Squadcast, to route detailed alerts from Postmark to the right users in Squadcast.
Read more
November 25, 2022
CircleCI + Squadcast Integration: Alert Routing Made Easy
CircleCI is a continuous integration and continuous delivery (CI/CD) platform used for implementing DevOps practices. This blog explains how to integrate it with Squadcast to route detailed alerts from CircleCI to the right users in Squadcast and enhance your incident response management process.
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November 16, 2022
Routing alerts from AWS Elastic Beanstalk via CloudWatch
AWS Elastic Beanstalk, lets you easily deploy and manage applications without the need to learn about the underlying infrastructure that runs these applications. This blog explains how to set up AWS Elastic Beanstalk-Squadcast integration and route detailed monitoring alerts from AWS Elastic Beanstalk to the right users for quick and efficient incident response.
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October 27, 2022
Service Catalog: Simplifying Service Management and Ownership
With the adoption of cloud and microservices, modern IT infrastructures operate with a mesh of services that cater to multiple user requirements. It can get very difficult to keep track of numerous services simultaneously. In this blog, we will explore Squadcast’s Service Catalog and understand how it helps in better service management and ownership.
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September 26, 2022
Tips to make your Retrospectives Meaningful
If done right, retrospectives can help you inspect past actions, and take steps to guide teams towards continuous improvement. This blog will help you understand what retrospectives are and provide valuable tips to make your retrospectives meaningful.
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September 16, 2022
Security Operations Center (SOC): Roles Responsibilities and Beyond
Dive into SOCs: Uncover SOC roles and responsibilities, key players, and outsourcing pros/cons. Fortify digital defenses against cyber threats.
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September 6, 2022
Round Robin Escalation: An Efficient Way to Distribute On-Call Responsibilities
Responders are often overwhelmed by the volume of incidents and end up de-prioritizing certain important incidents. Hence it is important to have an efficient on-call scheduling strategy in place. In this blog, we will explore how Round Robin Escalations can help distribute on-call load and set up efficient on-call schedules.
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August 30, 2022
Healthchecks + Squadcast Integration: Routing Alerts Made Easy
Healthchecks is a popular site monitoring solution, used by numerous organizations to solve their monitoring and alerting needs. Integrating it with Squadcast can help your organization route detailed alerts and enhance your incident response management.
Read more
August 26, 2022
What are Canary Deployments and Why are they Important?
Canary Deployment: the right way to test your code. Learn how to implement canary deployments in Kubernetes for your SaaS application. This step-by-step guide covers the benefits, process, and best practices for safely rolling out new features with minimal risk.
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August 25, 2022
Uptime + Squadcast Integration: Routing Alerts Made Easy
Uptime is a site monitoring solution used to reach various endpoints & notify users via push notifications when downtime is detected. Integrating it with Squadcast can help your organization route detailed alerts and enhance your incident response management.
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August 18, 2022
Anti-patterns in Incident Response that you should unlearn
Ignoring anti-patterns can be far worse than settling for safe and rigid processes. This blog will explore anti-patterns in incident response and tell you why you need to unlearn those.
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August 2, 2022
Amazon OpenSearch + Squadcast Integration: Routing Alerts Made Easy
Amazon OpenSearch is an open-source search and analytics suite derived from Elasticsearch. It lets you perform interactive log analytics and real-time application monitoring with ease. If you use Amazon OpenSearch for your monitoring and analytics needs, you can now integrate it with Squadcast to route detailed alerts from Amazon OpenSearch to the right users in Squadcast.
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July 12, 2022
Kubernetes as a Service using Amazon EKS
Amazon EKS is a popular AWS service that makes it easy to run Kubernetes on the AWS cloud. This blog will help you set up & manage EKS & take advantage of the native integration of EKS with other AWS services.
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June 20, 2022
Setting up Route 53 Health Checks
Amazon Route 53 is a versatile AWS cloud service designed to offer businesses an efficient way to route end users to Internet applications. In this blog, we will explore how Amazon Route 53 service can help configure DNS health checks & then monitor your applications’ ability to recover from failures.
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June 10, 2022
Squadcast + OSNexus QuantaStor Integration: Making Incident Management & Alerting more effective
You can now integrate OSNexus QuantaStor with Squadcast to enjoy robust storage management and leverage seamless incident response, to meet your high reliability goals.
Read more
June 2, 2022
Getting AWS CloudTrail alerts via SNS Endpoint
AWS CloudTrail is a highly effective cloud service, which enables governance, compliance, risk and operational auditing of your systems. Integrating it with Squadcast can help you route alerts via an SNS endpoint to the right users for efficient incident response.
Read more
May 31, 2022
Simplifying SLO and Error Budget tracking for SRE teams
Simplify SLO and error budget tracking for SRE teams with our comprehensive guide. Learn how to track error budgets, without configuring and aggregating multiple data sources resulting in enhanced reliability and performance.
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May 23, 2022
Top Five Pitfalls of On-Call Scheduling
On-call schedules ensure someone is always available to fix or escalate any issues that may arise, so things keep running smoothly. This blog post explores five common challenges organizations face when handling on-call schedules and discusses how to alleviate these challenges.
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April 11, 2022
Squadcast + Amazon EventBridge: Routing Alerts Made Easy
Amazon EventBridge is a serverless event bus service that simplifies building event-driven applications. This blog demonstrates how the Amazon EventBridge-Squadcast integration helps route incident alerts to Squadcast for efficient incident management.
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April 1, 2022
Rundeck + Squadcast Integration: Simplifying Alert Routing
Rundeck is a popular automation tool used by numerous organizations to solve their job scheduling needs. Integrating Rundeck with Squadcast can help your organization in routing detailed alerts and enhance your incident response management.
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March 25, 2022
SolarWinds Orion + Squadcast: Alert Routing Made Easy
SolarWinds Orion is a centralized platform for infrastructure monitoring and management. This blog demonstrates how to integrate SolarWinds Orion with Squadcast to route your alerts from all the Orion offerings to Squadcast for efficient alert and incident management.
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March 24, 2022
Honeycomb + Squadcast Integration: Routing Incident Alerts Made Easy
Honeycomb is an application monitoring tool offering observability solutions to numerous DevOps and SRE teams. This blog explains how Honeycomb can integrate with Squadcast and enhance alert routing and incident response.
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March 18, 2022
Salesforce Cloud + Squadcast Integration: Routing Detailed Incident Alerts
Salesforce is a powerful customer relationship management (CRM) solution. Integrating it with Squadcast can help in improved alert routing and enhance your incident management requirements. Here is a blog to walk you through this integration.
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March 17, 2022
Kubernetes Health Check Using Probes
Distributed systems are hard to manage. They involve many moving parts and all of them must be operational for the system to function. This blog explains how Kubernetes uses readiness and liveness probes to detect, route and fix issues to keep the system running.
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March 2, 2022
Traditional vs Modern Incident Response
Learn how modern incident response platforms leverage automation and collaboration to streamline security operations. Discover the benefits of proactive threat detection, efficient resolution, and improved post-incident analysis.
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February 24, 2022
Everything you need to know about Squadcast and Microsoft Teams Integration
Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.
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February 21, 2022
Helm - Package Manager for Kubernetes
Deploying applications to Kubernetes can be complex as you may be required to create multiple interdependent resources. This blog explains how Helm can help software professionals to package, configure and deploy applications onto Kubernetes.
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December 28, 2021
DevSecOps - Shifting Security to the Left
Modern day software development approaches such as DevOps, have certainly reduced development time. However, tighter release deadlines push security practices to a corner. This blog explains how Shifting Security to the Left introduces security in the early stages of DevOps Lifecycle, thus fixing software bugs proactively.
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December 22, 2021
How to Choose Right CI/CD Tools? A Comprehensive Guide
CI CD tools enables DevOps teams to go from development to production while tackling unexpected glitches. But, choosing the right CI/CD tool is always a challenge. In this blog, we have covered the tips that will help you select the right CI/CD tool for your team.
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July 16, 2021
7 Ways SRE Is Changing IT Ops And How To Prepare For Those Changes
SRE best practices are disrupting and catalyzing change in the ways organizations approach IT Operations. In this blog we look at 7 ways SRE is bringing this transition.
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April 29, 2021
7 Tips On Building And Maintaining An SRE Team In Your Company
In this blog learn how you can build a good SRE team structure and usher in a culture of reliability by implementing these 7 simple tips.
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January 22, 2021
Best Observability tools for DevOps Engineers and SREs
Discover the best observability tools in devops for engineers & SREs. Enhance your system with top monitoring tools for logs, metrics, and traces
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December 28, 2020
Opsgenie vs. Splunk: Choosing the Right Incident Management Solution for Your Business
Explore the differences between Opsgenie vs Splunk for incident management. Compare features focused on alerting, AI, Automations, integrations, and pricing to select the best tool for your needs.
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FireHydrant Vs. PagerDuty: A Comprehensive Comparison
Discover how FireHydrant and PagerDuty differ in incident management. Compare their capabilities, integrations, and costs to find the best solution for you.
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