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Modern Incident Management

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Unlimited Email and Push Notifications

Unlimited Email and Push Notifications

Never miss a critical alert, get unlimited email and push notifications allowing your teams to collaborate with contextual alert information and resolve incidents with speed and efficiency.
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SMS and Phone Notifications

SMS and Phone Notifications

Get alerted on the go with our SMS and phone notifications.

Native Integration with Event Sources

Native Integration with Event Sources

Squadcast provides native integrations with a large number of event sources by connecting all your monitoring, metrics tracking, and event generation apps. Take action & collaborate across your existing tool suite.

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Event Severity Levels

Event Severity Levels

Event Severities can be defined using any property from your monitoring tools or can also be set using event rules.
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Event Tags

Event Tags

Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags.
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Alert Routing

Alert Routing

Suppress bad notifications and only route relevant alerts to the right responder.
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Squads

Squads

Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
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SCM Integrations for Dynamic Squads

SCM Integrations for Dynamic Squads

Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
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On-call Scheduling and Rotations

On-call Scheduling and Rotations

Create a periodic or customized On-Call schedule and rotations with ease.
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Escalation Policies

Escalation Policies

Set policies to auto-escalate incidents to the right individual or team.
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Schedule Overrides

Schedule Overrides

With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
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Service Maintenance Windows

Service Maintenance Windows

Maintenance Mode is Squadcast's unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.

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Alert Deduplication

Alert Deduplication

Alert de-duplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
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Rule Based Suppression

Rule Based Suppression

Avoid Alert Fatigue with Suppression Rules. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
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Multiple Alert Sources for one Service

Multiple Alert Sources for one Service

With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
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Exportable Incident Timelines

Exportable Incident Timelines

Export Incident timelines into easily readable PDF or marked down version

Role Based Access Control

Role Based Access Control

Include anyone from your team like product managers, business Β and customer support representatives to have a real-time view of the incident resolution. Ensure transparency across the organisation.
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Single Sign-On (SSO)

Single Sign-On (SSO)

Squadcast supports any SAML 2.0 based Single Sign-On (SSO). We also support Okta Single Sign-On (SSO) and Google Single Sign-On (SSO) using G Suite credentials
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Incident Timelines

Incident Timeline

Get deeper insights into the exact time of the event using our mobile incident timeline by clicking on the approximate time displayed.
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Incident War Rooms

Incident War Rooms

Chat and collaborate in real-time with incident responders regarding an incident. Every person involved in the chat will also receive mobile push notifications if he or she is not online.
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Response Actions

Response Actions

Take actions, including rebuilds, rollbacks, and many more in response to critical incidents right from within Squadcast.
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We could speedup our incident response by upgrading from disparate tools to Squadcast. My team now focuses only on issues that matter and work together to resolve incidents much faster than we used to.
Utkarsh Tripathi
DevOps Engineer at Lybrate

Plays well with your tech stack.

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Copyright Β© Squadcast Inc. 2017-2020
Our Product Roadmap is now public. Check it out here!