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What you should know about Squadcast + Grafana Integration

Apr 2, 2020
Last Updated:
May 2, 2024
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What you should know about Squadcast + Grafana Integration

At Squadcast, we use Grafana and absolutely love it! This blog post talks about how you can use your Grafana data to set off alert triggers in Squadcast. Turbocharge your observability data in Grafana by making it actionable.

Table of Contents:

    Why do we love Grafana?

    If you like big graphs and you cannot lie, you’re probably familiar with Grafana. :)

    The particular data points that are of interest, completely depends on what you want to use it for - while some data helps you in figuring out when an outage happened and the impact it has on other parts of your system, and some others help you proactively find issues before it becomes a big outage.

    For example, collecting metrics about the CPU, RAM, Disk usage of the server, network load would give an insight into your Cluster Health. Keeping them in the right range could mean that we have enough resources for our workload if these numbers are under threshold. If it exceeds that range, we would have to reduce the usage by killing unnecessary processes or by deleting old log files or by increasing the capacity of the server to handle the load etc.

    Another widely used metric correlation - monitoring your status code can give you a direct indication of whether your customer is facing a product usability problem. 

    For example, the number of 5xx http status codes in a particular period of time may give us an insight into the severity of the customer impact.

    But as is the case with any analysis, clear conclusions and root causes can be drawn out easily if you have more relevant data. However, there’s also such a thing as too much data. That being said, wouldn’t it be useful if your data could transform itself into something that makes sense as soon as you look at it? 

    Enter Grafana

    Grafana allows you to query and visualize data from anywhere. Grafana helps turn your monitoring metrics into beautiful graphs and helps you visualize your collected data better.

    While Grafana allows for a few channels of alerting, the platform is not meant to replace your IT Alerting Tool. Its primary focus is to serve as a data visualization tool. Like we’ve mentioned in a few of our other posts, it’s very important for you to make sure your data is actionable. You can do this by integrating Grafana, like you would with any monitoring tool, to your incident management platform and configure it to notify you on the customer impacting alerts. 

    In this particular post, we’ll be going through how you can use your Grafana data to set off alert triggers in Squadcast.

    Side Note: At Squadcast, we use Grafana and absolutely love it! ❤️

    What can you get out of the Grafana + Squadcast Integration?

    1. Create Alerts from Grafana Data: You can send in relevant alerts from Grafana as incidents into Squadcast using a Webhook. 
    1. Auto Resolve incidents: Alerts that are resolved in Grafana are automatically resolved in Squadcast. That way, you don’t have to do it twice! 
    1. Send in Images: You can send in Grafana Images to Squadcast. All you’ll have to do is check the `Include Images` box and you’ll see the images as a part of the incident description on both our web app and mobile app.

    Best Practices - Configuring Grafana & Squadcast

    We understand that you will want all of your data in one place, however, it’s important for your incident management tool to know if an engineer needs to be pinged in the middle of his meal for this alert.  

    A few things you can do to ensure that this integration works well for you: 

    1. Send in actionable alerts only: This makes it easy for your on-call team to understand that any incident that comes into the incident management platform is of utmost importance. It also reduces the mental load and effort taken to check each alert that pours in. You can always check your 3rd party tool for any other data you’ll need. 
      However, if your processes are such that you will still need all of the data in one place, you can check out the following practices. 
    1. Configure suppression rules: Configuring Suppression rules will not only ensure that all your data is available in your alerting platform but will also let Squadcast know that no notifications need to go for a few types of alerts. 
      You can set your rules for the kind of alerts that can be suppressed on Squadcast. 
    1. Configure deduplication rules: There are cases where the same alert is triggered several times. It’s easy to get frustrated if you’re getting notified for the same alert 10 times in a span of 2 minutes. So, you can set your deduplication rules in Squadcast, which will group these same alerts as events under just one alert, and Squadcast will notify the relevant user or team.  

    Turbocharge your observability data in Grafana by making it actionable! If you have other best practices to share or just need help with the integration set-up, feel free to drop a line to our Support Team

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Share this post:
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    What you should know about Squadcast + Grafana Integration

    What you should know about Squadcast + Grafana Integration
    Apr 2, 2020
    Last Updated:
    Apr 2, 2020

    At Squadcast, we use Grafana and absolutely love it! This blog post talks about how you can use your Grafana data to set off alert triggers in Squadcast. Turbocharge your observability data in Grafana by making it actionable.

    Why do we love Grafana?

    If you like big graphs and you cannot lie, you’re probably familiar with Grafana. :)

    The particular data points that are of interest, completely depends on what you want to use it for - while some data helps you in figuring out when an outage happened and the impact it has on other parts of your system, and some others help you proactively find issues before it becomes a big outage.

    For example, collecting metrics about the CPU, RAM, Disk usage of the server, network load would give an insight into your Cluster Health. Keeping them in the right range could mean that we have enough resources for our workload if these numbers are under threshold. If it exceeds that range, we would have to reduce the usage by killing unnecessary processes or by deleting old log files or by increasing the capacity of the server to handle the load etc.

    Another widely used metric correlation - monitoring your status code can give you a direct indication of whether your customer is facing a product usability problem. 

    For example, the number of 5xx http status codes in a particular period of time may give us an insight into the severity of the customer impact.

    But as is the case with any analysis, clear conclusions and root causes can be drawn out easily if you have more relevant data. However, there’s also such a thing as too much data. That being said, wouldn’t it be useful if your data could transform itself into something that makes sense as soon as you look at it? 

    Enter Grafana

    Grafana allows you to query and visualize data from anywhere. Grafana helps turn your monitoring metrics into beautiful graphs and helps you visualize your collected data better.

    While Grafana allows for a few channels of alerting, the platform is not meant to replace your IT Alerting Tool. Its primary focus is to serve as a data visualization tool. Like we’ve mentioned in a few of our other posts, it’s very important for you to make sure your data is actionable. You can do this by integrating Grafana, like you would with any monitoring tool, to your incident management platform and configure it to notify you on the customer impacting alerts. 

    In this particular post, we’ll be going through how you can use your Grafana data to set off alert triggers in Squadcast.

    Side Note: At Squadcast, we use Grafana and absolutely love it! ❤️

    What can you get out of the Grafana + Squadcast Integration?

    1. Create Alerts from Grafana Data: You can send in relevant alerts from Grafana as incidents into Squadcast using a Webhook. 
    1. Auto Resolve incidents: Alerts that are resolved in Grafana are automatically resolved in Squadcast. That way, you don’t have to do it twice! 
    1. Send in Images: You can send in Grafana Images to Squadcast. All you’ll have to do is check the `Include Images` box and you’ll see the images as a part of the incident description on both our web app and mobile app.

    Best Practices - Configuring Grafana & Squadcast

    We understand that you will want all of your data in one place, however, it’s important for your incident management tool to know if an engineer needs to be pinged in the middle of his meal for this alert.  

    A few things you can do to ensure that this integration works well for you: 

    1. Send in actionable alerts only: This makes it easy for your on-call team to understand that any incident that comes into the incident management platform is of utmost importance. It also reduces the mental load and effort taken to check each alert that pours in. You can always check your 3rd party tool for any other data you’ll need. 
      However, if your processes are such that you will still need all of the data in one place, you can check out the following practices. 
    1. Configure suppression rules: Configuring Suppression rules will not only ensure that all your data is available in your alerting platform but will also let Squadcast know that no notifications need to go for a few types of alerts. 
      You can set your rules for the kind of alerts that can be suppressed on Squadcast. 
    1. Configure deduplication rules: There are cases where the same alert is triggered several times. It’s easy to get frustrated if you’re getting notified for the same alert 10 times in a span of 2 minutes. So, you can set your deduplication rules in Squadcast, which will group these same alerts as events under just one alert, and Squadcast will notify the relevant user or team.  

    Turbocharge your observability data in Grafana by making it actionable! If you have other best practices to share or just need help with the integration set-up, feel free to drop a line to our Support Team

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Share this post:
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