SolarWinds Orion + Squadcast: Alert Routing Made Easy

SolarWinds Orion serves as an efficient infrastructure monitoring and management solution, streamlining IT administration across on-premises, hybrid, and SaaS environments in one unified interface. This eliminates the need for multiple, incompatible point monitoring tools, providing a comprehensive suite with integrated functionality, including the generation of SolarWinds alerts.

Complementing SolarWinds Orion, Squadcast emerges as a Workflow Reliability platform, crafted with an SRE mindset to streamline Incident Response activities. Squadcast unifies teams, fostering a shared organizational objective of enhanced reliability.

Within the SolarWinds suite, all offerings seamlessly integrate with SolarWinds Orion to generate SolarWinds alerts. By integrating SolarWinds Orion with Squadcast, users can efficiently route these alerts from Orion and other suite components through Squadcast. This integration optimizes incident response and ensures a cohesive approach to reliability.

For a seamless integration process between SolarWinds Orion and Squadcast, follow these step-by-step guidelines:

Using SolarWinds Orion as an Alert Source

Step 1: Navigate to the Services section on Squadcast's left-side navigation bar. Choose the relevant Team from the top Team-picker and access Alert Sources for the corresponding Service.

Step 2: In the Alert Source drop-down, locate SolarWinds Orion, and simply copy the Webhook URL to complete the integration.

Please note: To activate an Alert Source (indicated by a green dot next to the Alert Source's name in the drop-down), either generate a test alert or await a real-time alert from the Alert Source. An Alert Source is deemed active if there's a recorded incident via that source for the Service in the last 30 days.

Create a Squadcast Webhook Alert in SolarWinds Orion

Step 1: Log in to your SolarWinds Orion dashboard. Navigate to the ALERTS & ACTIVITY tab and select Alerts.

Step 2: Click on Manage Alerts, then under ALERT MANAGER, select ADD NEW ALERT.

Step 3: In Alert Properties, define the Name and Description. Enable the switch, and proceed to the next step.

Step 4: Set Trigger Conditions, Reset Conditions, and click NEXT.

Step 5: Under Trigger Actions, select Add Action. Opt for Send a GET or POST Request to a Web Server and CONFIGURE ACTION.

Step 6: Name the action, paste the copied Squadcast Webhook URL, select Use HTTP/S POST, and paste specified variables in the Body to POST box. Set ContentType as application/x-www-form-urlencoded and None under Authentication. Click ADD ACTION and NEXT.

<p>CODE: https://gist.github.com/ShubhanjanMedhi-dev/61123596af258226b8eacf6ae26e5442.js</p>

Step 7: Under RESET ACTIONS, click on Add Action. Then select Send a GET or POST Request to a Web Server and click on CONFIGURE ACTION.

Step 8: Set the name of the action. Paste the previously copied Squadcast Webhook URL in the placeholder for URL. Select Use HTTP/S POST and paste the variables mentioned below in the Body to POST box. Set ContentType as application/x-www-form-urlencoded and None under Authentication. Click on ADD ACTION, then on NEXT.

<p>CODE: https://gist.github.com/ShubhanjanMedhi-dev/77e47af489f34d6516a8dfb4cc8ee935.js</p>

Step 9: Finalize the Alert Details on the SUMMARY page and click on SUBMIT.

You're all set! Your SolarWinds Orion integration, designed for managing SolarWinds alerts, is finalized. When SolarWinds Orion triggers an alert through Trigger Actions, Squadcast automatically generates an incident. Similarly, resetting a SolarWinds alert in SolarWinds Orion results in the corresponding incident being auto-resolved in Squadcast.

SolarWinds Orion stands as a centralized and robust platform for infrastructure monitoring and management. By seamlessly integrating it with Squadcast, you can efficiently route SolarWinds alerts from all Orion offerings to Squadcast, enhancing the smoothness of your alert and Incident Management processes.

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, unify internal & external SLIs, automate incident resolution and create a knowledge base to effectively handle incidents.