Squadcast + Amazon EventBridge: Routing Alerts Made Easy

April 1, 2022
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Squadcast + Amazon EventBridge: Routing Alerts Made Easy
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    Amazon EventBridge is an AWS serverless event bus service making it easier to build event-driven applications. It uses events generated from your applications, integrated Software-as-a-Service (SaaS) applications, and other AWS services. It delivers a stream of real-time data from event sources to target services like AWS Lambda. 

    You can also set up routing rules to determine the destination where you wish to send the data and build decoupled application architectures.

    Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities. Squadcast aligns your teams towards a common organizational goal of better reliability.

    If you use Amazon Eventbridge and need to route your alerts to Squadcast for incident management, then you have landed on the right page. We bring you this Squadcast-Amazon EventBridge Integration so you can route detailed alerts to the right users in Squadcast.

    Integrate Squadcast with Amazon EventBridge

    Using Amazon EventBridge as an Alert Source

    Step1: Open Squadcast, from the navigation bar on the left, select Services. Pick the applicable Team from the Team-picker on the top. Next, click on Alert Sources for the applicable Service

    Step2: Search for Amazon EventBridge from the Alert Source drop-down and copy the Webhook URL

    Note: For an Alert Source to turn active (indicated by a green dot - Receiving alerts against the name of the Alert Source in the drop-down), you can either generate a test alert or wait for a real-time alert to be generated by the Alert Source.

    An Alert Source is active if there is a recorded incident via that Alert Source for the Service in the last 30 days.

    Create a Squadcast Webhook Connection in Amazon EventBridge

    Step1: Login to your AWS web console and open Amazon EventBridge dashboard. Head over to the API destinations tab and click on Connections. Then click on Create connection

    Step2: Fill in the Connection name, select API Key as Authorization type. Enter Squadcast as API key name and true as Value. Then click on Create

    Step3: Switch the API destinations and click on Create API destination

    Step4: Fill in the Name and paste the previously copied Squadcast Webhook URL in the placeholder for API destination endpoint. Select POST as HTTP method and under Connection, choose the previously created connection. Then click on Create

    You can now mention your newly created API destination as target under Rules.

    That’s it, you are good to go! Your Squadcast-Amazon EventBridge integration is now complete. Each time Amazon EventBridge fires an alert, an incident will be created in Squadcast for it.

    Amazon EventBridge is a popular AWS event bus service and integrating it with Squadcast can simplify your incident routing and alerting needs. This brings us to the end of the blog. We hope you have enjoyed it.

    Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, unify internal & external SLIs, automate incident resolution and create a knowledge base to effectively handle incidents.

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    April 1, 2022
    April 1, 2022
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    Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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