Squadcast + Hund Integration: A Simplified Approach for effective Alert Routing

December 28, 2022
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Squadcast + Hund Integration: A Simplified Approach for effective Alert Routing
Table of Contents:

    Hund is a versatile Service Monitoring & Communication tool. It helps monitor services and keeps your audience informed about any status changes automatically through a status page.

    If you use Hund for monitoring and management requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Hund to the right users in Squadcast.

    Using Hund as an Alert Source

    Step1: Navigate to Services then to Service Overview. Next select or search for your Service. Expand the accordion and in the Alert Sources section, click Add.

    Step2: Select Hund. Copy the displayed Webhook URL to configure it within Hund. Finish by clicking Add Alert Source ->Done.

    Important:

    When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

    Create a Squadcast Webhook Alert in Hund

    Step1: Login to your Hund dashboard. Under the Subscriptions tab, select Outgoing webhooks and click on + New Subscription.

    Step2: Select Webhook as Subscription Method and paste the previously copied Squadcast Webhook URL in the Receiving URL placeholder. Select POST as HTTP Method and click on Subscribe

    Step3: Under the Notifiers tab, click on Configure for Webhook. Toggle the Include Group Context switch On.

    Step4: Under Default Notification Preferences, select Normal as Notification Level and select your Notification Preferences accordinglyaccordingly. Then click on Update Notifier.

    That's it, you are good to go! Your Hund integration is now complete. Whenever Hund fires an alert, an incident will be created in Squadcast for it. Also, when the issue is resolved in Hund, the corresponding incident gets auto-resolved in Squadcast.

    Hund is a popular monitoring and communication tool that helps you keep track of important metrics and timely communicate those to the concerned responders. Integrating Hund with Squadcast can help your organization in routing detailed alerts and enhance your incident management process.

    Squadcast is an incident management tool that’s purpose-built for SRE. Get rid of unwanted alerts, receive relevant notifications and integrate with popular ChatOps tools. Work in collaboration using virtual incident war rooms and use automation to eliminate toil.

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    December 28, 2022
    December 28, 2022
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    Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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